Privacy & Cookie Policy

At Sulosa, part of DevelopTheWeb, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website or use any of our services, including SaaS consulting and development (collectively, "Services").

This Privacy Policy applies to Sulosa ("we", "us", or "our") and the services we provide. By using our services, you agree to the practices described in this Privacy Policy. If you have any questions or concerns about this policy, please contact us at info@sulosa.com.

Information We Collect
How We Use Your Information
Disclosure of Information
Data Security
Retention of Information
Your Privacy Rights
Cookies and Tracking Technologies
Changes to This Policy
Contact Us

Information We Collect

We collect personal information that you provide to us directly when you interact with us or use our services. This information may include:

Contact details (name, email, phone number)
Business information (company name, job title)
Billing and payment details if applicable
Any other information you voluntarily provide through contact forms or other interactions with us

Additionally, when you use our website, we may collect certain information automatically, such as your IP address, browser type, and how you interact with our website. This helps us improve our website experience and services.

How We Use Your Information

Your personal information is used for the following purposes:

To provide and improve our services
To communicate with you, including responding to inquiries and providing service updates
To process payments for services, if applicable
To comply with legal obligations or to protect our rights

We may use your information to send promotional communications, but only with your consent, and you may opt-out of these communications at any time.

Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with trusted third-party service providers to assist us in operating our business (e.g., payment processors, data analytics, and CRM tools). These providers are required to keep your information confidential and use it only as necessary to provide services to us.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, please note that no data transmission over the Internet can be guaranteed as 100% secure. While we strive to protect your information, you use our services at your own risk.

Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, or as required by law. You may request deletion of your personal data by contacting us at info@sulosa.com.

Your Privacy Rights

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have the following rights under GDPR:

The right to access your personal data
The right to correct or update inaccurate information
The right to request deletion of your personal data
The right to object to processing or request restriction of processing
The right to data portability

To exercise any of these rights, please contact us at info@sulosa.com.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. Cookies are small text files that are placed on your device. You may choose to disable cookies in your browser settings, but this may limit your ability to fully experience our website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and update the "Last Updated" date below. Your continued use of our services constitutes your acceptance of any changes to this policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@sulosa.com.

Last updated: October 23, 2024